Our Team of Security and Fraud experts built up the following early bird warning of some common lottery fraud and identity theft.

• Fraudsters send unsolicited correspondences by email, fax and post or by calling the victim claiming they are representative of known Legitimate lottery company to inform you that you have Won a lottery, in most instances, you may have not played any lottery. On attempt to respond, you will be asked to make upfront payment.
• Fraudsters send unsolicited and phishing email claiming they are from a known lottery company and ask you to click on a link to confirm your personal details including username, password and access code. all the information you submitted to them will in return be sold or used for impersonation, this is known as identity theft.
• Fraudsters can also create false, clone or 'spoof' websites that look very real to a legitmate website , with the aim of persuading users to enter personal information such as username and passwords or other memorable information. They will then re-use this information to access your Account.  

How do we protect you fight Fraud?

Vision Lottery will NEVER ask you by email, fax or telephone to confirm or verify your details, already we have your details in our secure database. We only contact you by email if you carry out certain activities on your Vision Account. such as:

• Open Account: We send you confirmation email that your account has been created including a one time access password which you must change on your first login.
• Forgot Username and Password: We send you a link that redirects you to our website to enable you to reset your password securely.
• Play Game: When you play Naira Lotto or Afro Millions, we send you confirmation that your entry has been recorded and entered successfully. 
• Add Fund; When you add fund to your Vision Account, We send you email to confirm that your fund has been credited to your Vision Account successfully.
• Withdrawal Fund: If you are a Verified Vision Account holder, when you withdraw fund to your Bank Account, We send you email to confirm that we have received your withdrawal request, You cannot withdraw more than the limit allowed online.
• Winning: If you Win, We will send you an email to tell you that you have important News waiting for you on your Vision Account that you will not like to miss, We will NOT tell you that you have won, or mention any amount in the email. it is up to you to login to read your news under  messages section. If you win Jackpot, Information on further steps and processes will be provided. We may visit your address provided in your Vision Account without notice.
• Activity Alert: We may send you other alerts of a recent activities in your Vision Account.

In order to protect yourself from lottery & identity scams, we advise the following:

• Don't click on links in unsolicited emails or reply them.
• Never send any upfront fees required in order to claim your prize. You don't have to pay Vision Lottery to claim your prize, we should be the one paying you instead.
• Never disclose personal information or financial information via email or a 'claims' or 'verification' form. Claims are made in person.
• If you wish to visit a particular website, always key in the address directly rather than using an embedded link.
• Always remember, if you wish to discuss your Account with us, we will always verify your identity by asking specific security questions with answers disclosed to us when you set up your Account. Our Vision Lottery Customer Care Team do not have access to your full password.
• if you are in doubt, contact us by telephone displayed on the contact us page for confirmation.